Dosenna Support
Questions, bugs or ideas: support@cassianvire.com. Please include your iPhone model and iOS version. I usually reply within two days.
Frequently asked questions
Will I lose my data if I change phones?
No, as long as iCloud is turned on for your Apple Account. Dosenna syncs your records through your private iCloud, and restores them when you install the app with the same Apple Account. You can also export a CSV file any time in Settings.
What is free and what is Pro?
Logging doses, reminders, weight, history and CSV export are free forever. Pro adds the injection-site map with rotation, the estimated medication level, symptom trends, Apple Health sync, the PDF report for your doctor and more.
How do I restore my purchase?
Open the Dosenna Pro screen and tap “Restore Purchases”, signed in with the same Apple Account you used to buy.
How do I cancel my subscription?
iPhone Settings → your name → Subscriptions → Dosenna → Cancel Subscription. Deleting the app does not cancel it.
I don’t get reminders.
Check iPhone Settings → Notifications → Dosenna, and that reminders are on in the app’s Settings. If you already logged the dose for that day, the reminder is skipped on purpose.
Does Dosenna tell me what dose to take?
No. Dosenna records the dose your healthcare provider prescribed. It never calculates or recommends doses and is not medical advice.